The legend notifies you on the status of your documents in iStart. Here are some of the common meanings for the legend:
Incomplete: You have yet to submit a document.
Optional: You may be required to submit this document after we reviewed your file.
Complete: You have submitted the document. Please be aware that after you have submitted your document it needs to be reviewed, so return to iStart to ensure the document was approved. If the document was not sufficient, the status will be updated to ‘Follow-Up Required’ or ‘Denied.’
Draft: Your document has been started but not submitted. If you are ready to submit the document, be sure to click ‘Submit,’ not ‘Save Draft.’
Submit Another: For certain forms such as Add a Dependent, you may need to submit more than one. You will see this option after you have submitted the form at least once.
Not Yet Available: This form will not be available to you until later in the process. Please check back later.
Pending Review: This item is in line for review.
Follow-Up Required: Your document was reviewed and requires additional information.
Routed to a 3rd Party: You filled out this form and it was sent to the individual you listed on the form. We are waiting for them to complete their section of the form.
Denied: The document you sent was not approved.