Policies and Statements
Account Encumbrance
The Office of the Bursar is responsible for the collection of University financial obligations.  An account that is past due is encumbered by the Office of the Bursar.  The Student Loan Administration may also encumber the accounts of students or former students who have not satisfied their obligations to that department.  A student whose account is encumbered will be denied certain University services (e.g., registration, transcripts).  Once the past due balance is paid, or appropriate credit is applied to the bursar account, financial holds will be removed.
Past Due
If any bursar account is past due, the Office of the Bursar will attempt contact for payment.  Where appropriate, the outstanding balance may be reported to the credit bureau as a delinquent account and placed with an outside collection agency.  If the University or its agent is unable to obtain satisfactory payment arrangements, the student or account holder could face litigation, wage garnishment, and/or loss of income tax refunds.  Students or account holders will be liable for all reasonable collection costs, including agency and attorney fees, necessary for the collection of a past due account.
Communications Statement

E-mail is the official means of communication at IU, and students are responsible for reading the content of e-mail sent from the Office of the Bursar.

Indiana University advanced to all-electronic billing in July 2005. Since 2003 bursar statements have been available for viewing online and printing from the web through the CASHnet® application. Students and 3rd party users are sent e-mail notifications when a new bill is generated and have access to the statements much faster than paper bills were available, providing greater time for remitting payment by the due date (whether paying electronically or by mail).

Beginning with the 2005-06 academic year, paper bills ceased to be generated for bursar account activity. All students are sent an e-mail to their IU e-mail address when the monthly bill is available on the web. In addition any authorized payer created by the student has the option of being sent these bill notifications.

Failure to receive the e-mail notification of a bill will not be accepted as a reason for missing any payment deadline.

For more information about CASHnet and bursar statements, see "Statements".

Returned Checks/Web ACH Payments

The return by any financial institution of a dishonored payment (check or Web ACH) issued to Indiana University will result in the assessment of a per payment service charge against the issuer's account (or against the account of the student on whose behalf the payment was presented).  The returned payment service charge, as authorized by Indiana law, is $27.50 or five percent of the payment, whichever is greater, not to exceed $250.00.  Two or more dishonored payments will result in the requirement that all future University payments be made with guaranteed funds (cashier's check, money order, or cash).

Checks or Web ACH payments used to  relieve an encumbrance which are subsequently returned by the financial institution will automatically result in the requirement that all future University payments be made with guaranteed funds.  In addition, the University reserves the right to cancel the student's enrollment in this situation.

Refund Policy

The Office of the Bursar conducts all of its business directly with the student.  Just as monthly charges are listed in the student's name, so are any course withdrawals that might produce a refund.  Therefore, refunds are drawn in the name of the student and distributed in one of the following methods:

Direct Deposit

You can have your refund deposited directly into your personal checking or savings account and greatly reduce the time it takes to receive your refund.  To arrange for direct deposit, login in to One®, in the search bar type in Direct Deposit and choose Bursar Refunds then follow the instructions to enter in your bank information.

Check Refund

A student who does not sign up for Direct Deposit and is to receive a refund will be issued a check.  This process takes a bit longer than Direct Deposit but will be sent to the address on file with the registrar.

Release of Student Information

The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of education records for all students at the university.  The general principle is that education records are considered confidential and may not be released to third parties (including parents) without the written consent of the student.  Protected elements of the student's education record include, but are not limited to, financial data, progress in courses, class scheduling, grade information, and academic disciplinary information.

Enrolled students have the ability to authorize another person, such as a parent or guardian, to view and/or pay their bursar account by creating 3rd Party User access in One.  Such authorization also serves as a privacy release to allow the bursar staff to discuss details of the statement with the 3rd Party User by email or in person.

Tuition Benefit

(Formerly known as Fee Courtesy)

Qualified individuals, their spouses, registered domestic partners, and dependent children are entitled to Tuition Benefit.  Qualified individuals include full-time employees of Indiana University appointed on a full-time basis by the end of the first week of classes for the semester or first summer session.  For a list of all qualifying classification, please see the plan eligibility requirements on the University Human Resources (UHRS) web site. Tuition Benefit does not apply to special fees, such as those for laboratories, applied music, student teaching, early education experience, dissertation research fee (G901), or rental of special equipment and facilities.

Senior Citizen Fee Remission

Indiana University recently formalized our policy and procedures on the Senior Citizen Fee Waiver.  You will find our new policy on the IU Bloomington Policies page.  This policy applies to all Indiana University campuses and programs.

Disbursement of Title IV Financial Aid

Disbursement of Title IV Financial Aid

IU Kokomo must comply with federal regulations for disbursement of Title IV financial aid (Federal Direct Loan, Pell Grant, Perkins Loan, Graduate PLUS Loan, Parent PLUS Loan, etc.).  Without a signed Authorization, Title IV aid can be applied only to certain charges (tuition, mandatory fees, course related fees, program fees, contracted housing and dining charges).  With a signed Authorization, Title IV aid can be applied to all IU charges (Health Center charges, deferment charges, parking permits, library fines, optional fees, etc.).  Even with a signed Authorization, current academic year (fall and spring terms) Title IV aid cannot pay more than $200.00 of any prior year charges.  The regulation is contained in § 668.164 (d) Crediting a student's account at the institution.

Title IV Authorization Form

Read and Submit this form for the most inclusive use of your Title IV federal financial aid.

The Title IV Authorization form is accessed in One Start Student Self Service by following these steps.

  1. Sign into One (one.iu.edu)
  2. In the search bar type in Title IV Financial Aid Authorizations
  3. Click Start
  4. Select your Campus and then Grant Authorization

(If your campus is not available for selection, you have already granted the authorization.)

Examples With and Without a Signed Title IV Authorization

Charges due 8/10/2013

Financial Aid for Fall Term

Resident Undergrad Fees $ 2434.20 Subsidized Loan $  2727.00
Mandatory Fees $   294.36 Unsubsidized Loan $  1990.00
Parking Permit $    52.80 Pell Grant $  1648.00
Fitness Center Membership $    90.00    
Parking Fine $    25.00
Total $ 2896.36 Total Financial Aid Awarded

$ 6365.00

Signed Title IV Authorization

Without Signed Title IV Authorization

Amount refunded via Direct Deposit $  3468.64 Amount refunded via Direct Deposit $  3636.44
Amount Owed $        0.00 Amount Owed $    167.80

With an Authorization, all charges, including the miscellaneous fees in bold would be paid before a refund is issued to the student.

Without an Authorization, the miscellaneous fees would not be paid before a refund was issued to the student and the student would owe $ 167.80.  The student would still have to pay the balance by the due date to prevent a late fee and past due hold.

Even if you do not have Title IV aid for Spring 2015, we encourage you to review the Authorization and consider signing it now. 

Fee Waiver Policy

The Office of the Bursar will consider fee refund requests due to involuntary withdrawals where the enrollment record denotes W's or correspondingly the enrollment record reflects FNN resulting in non-attendance. Unless substantiated with medical or other extraordinary circumstances, non-attendance is NOT considered valid for this purpose. Appeals based on not knowing procedures or dates, forgetting, personal time conflicts (employment), are seldom approved. Normally, such requests are not granted for more than one term.

In order to be considered for a refund or waiver of fees, a student must:

  • Submit the request within one year following the close of the term in question. Include name, address, student ID, semester and course(s) for the student making the request. Requests must be submitted by the student; requests on behalf of a student will be considered if submitted by a parent or guardian where the student is incapacitated.
  • Provide a written summary with documentation* which describes the circumstances resulting in involuntary withdrawal or in the case of FNN letter grade, detail not only the circumstances, but substantiate that classes were never attended.
  • Record last date of attendance. Note: Faculty are required to indicate on grade rosters the last date of attendance, if a student has not officially withdrawn.
  • Contact the Financial Aid office before submitting any fee refund requests as any changes to their account could affect their Financial Aid Award and place the student in repayment.


The review process requires documentation. For example, a claim of unexpected illness or injury should be supported by a letter from a physician. Similarly, if a student has experienced a death in the immediate family, a death certificate or newspaper clipping must be provided with evidence of student's relationship to the deceased.

Once all documentation is in order, the Bursar will consider the fee waiver. The student will be advised of the decision within 2-4 weeks at their address on record with the Office of the Registrar. If the decision is denied by the Bursar, the student may appeal that decision to a Committee for their review. A committee review is the final step in an appeal process.

Committee Review

A five member committee comprised of student service staff members, a faculty member, a staff member not connected with student services, and one student will review appeals and will meet on an as-needed basis. A guiding principle in review is "student responsibility". From the IU Kokomo Bulletin: "Knowing and adhering to the rules and regulations is an obligation of each student as a member of the IU Kokomo Community." From the Schedule of Classes: "All students are expected to be familiar with such rules and regulations as stated in the class schedule and the bulletin." Every student should be familiar with The Registration Agreement, which covers the student's responsibility for paying for course fees or notifying the University if they decide not to attend.

Mail or bring your documentation to:

Indiana University Kokomo
Office of the Bursar, KC205
P. O. Box 9003
Kokomo, IN 46904-9003

Fee Refund Exception Form (pdf)
Lost and Found

Whenever items are found on campus, those items will be turned into the Parking/Security office in the Kelley Student Center. The exception is that cash, purses and wallets, or other items of value must be immediately turned into the Office of the Bursar so that such items may be secured until claimed.

  • Items considered valuable will be held by the Office of the Bursar for the owner for a maximum of ninety (90) days. To claim such items, the owner must present a picture ID, a detailed description of the item(s) lost, and the approximate time and place the item(s) was lost. If a definite decision can be made as to the rightful owner before ninety (90) days, with proper identification, the item will be returned immediately.
  • In the case of found cash and no identifying owner's mark, the Office of the Bursar will hold it for ninety (90) days. After that point, the person who found the cash may claim the cash with proper identification.
  • Other items considered of value, (e.g., jewelry or cell phones) will be held for ninety (90) days. After ninety (90) days, those items are sent on an annual basis to an auction held by IUK. Any amount received as a result of the auction will be deposited to the Kokomo Campus Scholarship fund.
  • Data-containing devices such as USB flash keys, zip disks, PDAs, Laptops, MP3 players, or any other item that stores data or devices that are connected to a computer are considered "items of value" and must follow the same procedures outlined in the first bullet item. After 90 days, these devices will be wiped clean of data and will be included in those items sent to auction.
  • Lost books are held for 30 days. At the end of that time, the books are sold at the next campus "Book Buy Back," and any amount received will be donated to the Kokomo Campus Scholarship fund.

Other items found, such as clothing, will be donated after 30 days to Student Activities for their annual Clothing Drive, which benefits the Kokomo Rescue Mission or other like agency.