
- Human Resources
- Current Employees
- Performance Management
- Table of Contents
Table of Contents
INTRODUCTION
The university's expectations regarding performance management
Principles of developing a performance management plan
DETERMINE MAJOR JOB DUTIES
Definition, resources, and considerations
Example of Major Duties for PA types of jobs
Example of Major Duties for a Receptionist
Example of Major Duties for an Accounting Associate
Example of Major Duties for a Laboratory Technician
Example of Major Duties for a Library Services Associate
Example of Major Duties for Data Entry Operator
Example of Major Duties for Administrative Secretary
Example of Major Duties for Technical Support Provider
DEFINE PERFORMANCE STANDARDS FOR EACH DUTY
Example of Performance Standards for PA Positions
Example of Performance Standards for a Receptionist
Example of Performance Standards for Accounting Associate
Example of Performance Standards for a Laboratory Technician
Example of Performance Standards for a Library Services Associate
Example of Performance Standards for Administrative Secretary
Example of Performance Standards for Technical Support Provider
Examples of Common Standards Applicable to Everyone in a Particular Group
DOCUMENT JOB PERFORMANCE
EVALUATE JOB PERFORMANCE
Potential constraints on performance
HOLD PERFORMANCE DISCUSSIONS
Forms
SUMMARY AND ADDITIONAL RESOURCES
Main steps in developing a performance management plan




